Conditions of participation
Cancellation and deferral
The exact terms depend on the product selected and are shown before payment, and the general logic of processing cancellations and transfers is described below
Cancellation by a participant
Notify you of changes to your plans as early as possible through the channel indicated on the record confirmation, and the possibility of refund, transfer or credit is determined by the conditions of the particular class, game or tournament
Replacement of participant
For some formats, the seat can be transferred to another person after agreement with the club, and the replacement must be appropriate to the level, age and other admission conditions
Weather and court conditions
Open courts cannot be used when the surface has become unsafe, and the decision to move is made by the organizer or the venue, after which a message is sent to participants with available options
Technical cancellation
If the court, coach or other mandatory resource is not available, the club offers a transfer, format change or a refund under the terms of the record
When to report the change
Report the cancellation as soon as it becomes clear you will not be able to come.The earlier the club receives the information, the higher the chance of transferring the seat to another player and offering a transfer without losing the slot
If the organizer cancels
The club offers a transfer, deposit or refund depending on the situation and the rules of the particular entry
How the weather is taken into account
On the open court, the decision is made on the condition of coverage. The rain may end, but the hard hard is left slippery.The person in charge confirms the game or transfer via a pre-announced communication channel
What to save
Keep the record confirmation, payment and change message, which helps you quickly check the date, amount and agreed option without any dispute over memory
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